COMPLIMENTARY STANDARD SHIPPING ON ALL ORDERS

FAQ
Merchandise Policy.
Are the Diamonds Conflict-Free Diamonds?

Help Center

Merchandise Policy.

Are these Real Genuine Earth Mined Diamonds?

Where is the Jewelry Manufactured?

Are the Diamonds Conflict-Free Diamonds?

Is the Jewelry Made of Solid Gold.

How do I determine what size ring to buy?

I accidentally ordered a ring that wasn’t the correct size. How much will it cost to have it resized?

Can I get the Ring Sized (Resizing)

Returns Refund and Restocking Policy.

How long is the Return Policy, Will I be charged Restocking Fee?

Will I be charged Restocking Fee?

I returned the item when will I receive the Refund.

What is the Return Shipping address?

Who pays for the Return Shipping Cost?

Life Time Warranty

Does the Jewelry come with a warranty?

Shipping & Handling Time Policy.

Free Shipping & How much is the Handling Time

International Shipments Custom Duties and Fees

Custom Jewelry Policy

Custom Jewelry (Customization)

Payment Policy

What payment methods do we accept

Privacy Policy

How we collect and share your information?

Contact us

What are the Hours of Operation.

How can I contact Customer Service, Complaint and Suggestion

Where are you located?

Jascina only sells conflict-free diamonds. We adhere to strict guidelines set by the Kimberley Process, an international process established in 2003 to prevent “conflict diamonds” from entering the market. Per the process, all diamonds entering the United States and other participating countries must be accompanied by a government-issued Kimberley Process Certificate. We source our diamonds only from the most respected suppliers, who comply with all Kimberley Process standards. For more information about the Kimberley Process, please visit kimberleyprocess.com

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