COMPLIMENTARY STANDARD SHIPPING ON ALL ORDERS

FAQ
Returns Refund and Restocking Policy.
What is the Return Shipping address?

Help Center

Merchandise Policy.

Are these Real Genuine Earth Mined Diamonds?

Where is the Jewelry Manufactured?

Are the Diamonds Conflict-Free Diamonds?

Is the Jewelry Made of Solid Gold.

How do I determine what size ring to buy?

I accidentally ordered a ring that wasn’t the correct size. How much will it cost to have it resized?

Can I get the Ring Sized (Resizing)

Returns Refund and Restocking Policy.

How long is the Return Policy, Will I be charged Restocking Fee?

Will I be charged Restocking Fee?

I returned the item when will I receive the Refund.

What is the Return Shipping address?

Who pays for the Return Shipping Cost?

Life Time Warranty

Does the Jewelry come with a warranty?

Shipping & Handling Time Policy.

Free Shipping & How much is the Handling Time

International Shipments Custom Duties and Fees

Custom Jewelry Policy

Custom Jewelry (Customization)

Payment Policy

What payment methods do we accept

Privacy Policy

How we collect and share your information?

Contact us

What are the Hours of Operation.

How can I contact Customer Service, Complaint and Suggestion

Where are you located?

1. Contact us to inform us that you will be returning the item. (US customers will be sent a return shipping label at this point.) [email protected] or 1-212-767-9696 (Call,Text SMS or WhatsApp) 2. Ship the item 3. Send us the tracking number of the shipment Your money will be refunded within 3 business days of receiving the returned item. Money will be returned in the same way the original payment was made. Return Shipping Address Jascina 37 West 47 Street, Suite 800 New York, NY:10036

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